Welcome to the Everstein Bathroom Products FAQs page! Here, you'll find answers to the most common questions about Everstein products. If you can't find the information you need here, don't hesitate to contact our support team for personalized assistance!

Q: What kind of warranty is offered? 

A: The product comes with a lifetime warranty covering all issues not caused by human error or accidental damage, which ensures long-term support and peace of mind. 

Q: Do I need to hire someone to install it?

A: We recommend hiring a professional to install the shower system to ensure proper setup and optimal performance.

Q: Does it include all the components needed for installation? 

A: The product includes a complete set of components needed for installation, ensuring you have everything required for a seamless setup experience.

Q: Are replacement parts readily available if needed in the future? 

A: You can purchase the replacement parts you need from our store. If the product is not working due to non-human-related issues, please contact our customer service through the after-sales email, and we will assist you in resolving the problem.

Q: How often should I clean the shower faucet?

A: It's generally a good idea to clean your shower faucet at least once a week to prevent the buildup of mineral deposits, soap scum, and potential mold or mildew. Regular cleaning helps maintain its appearance and functionality. If you live in an area with hard water, you might need to clean it more frequently, perhaps even twice a week, to tackle limescale buildup.

Q: Does this product include a built-in shut-off feature?

A: Our product offers two types of valves: the thermostatic valve, which includes a built-in shut-off feature, and the pressure-balancing valve, which does not have this feature. Please ensure you select the appropriate option based on your needs.